Privacy Policy
Last updated: 10 July 2026
J&H Concreting respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and manage personal information when you contact us, request a quote, use our website or engage our concreting services.
1. Information We Collect
We may collect personal information from you when you contact J&H Concreting, submit an enquiry form, request a quote, call us, email us or communicate with us through our website or social media pages.
The information we may collect includes:
Your name
Phone number
Email address
Property address or project location
Details about your concreting project
Photos, plans or documents you choose to send us
Any other information you provide when requesting a quote or service
We may also collect basic website information such as your browser type, device type, pages visited and general website usage data through cookies, analytics tools or similar technologies.
2. How We Use Your Information
J&H Concreting collects and uses your personal information to:
Respond to enquiries
Provide quotes and project advice
Arrange site visits
Deliver concreting services
Communicate with you about your project
Prepare invoices and manage payments
Improve our website and services
Keep business records
Meet legal, insurance or safety requirements
We only collect information that is reasonably necessary for our business activities.
3. Website Forms and Enquiries
When you submit an enquiry or quote request through our website, the information you provide is used to respond to your enquiry and assist with your concreting project.
Please do not submit sensitive information through our website unless it is necessary for your enquiry.
4. Cookies and Website Analytics
Our website may use cookies, analytics tools or similar technologies to help us understand how visitors use the site and improve the website experience.
This information may include general details such as pages viewed, time spent on the site, device type and approximate location. This information is generally used in an aggregated way and does not personally identify you.
You can disable cookies in your browser settings, although some parts of the website may not function as intended.
5. How We Store and Protect Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored securely through email systems, website forms, business records, accounting systems, devices or cloud-based services used by J&H Concreting.
While we take reasonable care, no method of online transmission or electronic storage is completely secure.
6. Disclosure of Personal Information
J&H Concreting does not sell your personal information.
We may share your information where reasonably necessary with:
Employees, contractors or subcontractors involved in your project
Suppliers or service providers assisting with your job
Website, hosting, email, IT or administration providers
Accounting, legal or insurance providers
Government, regulatory or legal authorities where required by law
We only share information where it is needed to provide our services, manage our business or meet legal obligations.
7. Third-Party Services
Our website or business may use third-party services such as website hosting, email, analytics, contact forms, maps, payment systems or social media platforms.
These third parties may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party platforms you interact with.
8. Accessing or Correcting Your Information
You may contact us if you would like to access, update or correct the personal information we hold about you.
We may need to verify your identity before providing access or making changes to your information.
9. How Long We Keep Information
We keep personal information for as long as reasonably necessary for business, legal, accounting, insurance or project record purposes.
When information is no longer required, we will take reasonable steps to securely delete, destroy or de-identify it.
10. Links to Other Websites
Our website may contain links to other websites. J&H Concreting is not responsible for the privacy practices, content or security of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date shown above.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
J&H Concreting
Phone: 0431 488 310
Email:
Location: Oberon NSW 2787
Website: jhconcreting.com.au
J&H Concreting is fully insured.
NSW Fair Trading Licence No. 394632C